Pan-American Life Insurance Group is currently experiencing a disruption to some of our services and we are working to restore them. To facilitate communication during this time, we have created temporary email accounts as an official communication channel.

Please contact us at the following temporary email addresses. We apologize for any inconvenience this may cause and we will provide updates as they become available.
Information Regarding a Data Security Incident

Email Addresses

Our regular customer service phone lines are active. In addition, you can send your questions to the email accounts in the table below from 8:00am to 5:00pm local times.

For Medical Emergencies after 5:00pm, please use RSCTemp@palig.onmicrosoft.com
  • Customer Service | servicioalclienteec@palig.com
  • IMM - Customer Service | serviceimm@palig.com

Pan-American Life de Ecuador Compañía de Seguros, S.A

Info

Pan-American Life de Ecuador Compañía de Seguros, S.A
Av. Miguel H. Alcívar y Nahín Isaías
Edificio Torres del Norte Torre B, Piso 5, Oficina 508
090512 Guayaquil
EC
(04) 225-3500

Agency Hours

Day of the WeekHours
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Day of the WeekHours