Pan-American Life Insurance Group is currently experiencing a disruption to some of our services and we are working to restore them. To facilitate communication during this time, we have created temporary email accounts as an official communication channel.

Please contact us at the following temporary email addresses. We apologize for any inconvenience this may cause and we will provide updates as they become available.
Information Regarding a Data Security Incident

Email Addresses

Our regular customer service phone lines are active. In addition, you can send your questions to the email accounts in the table below from 8:00am to 5:00pm local times.

For Medical Emergencies after 5:00pm, please use
  • Pre-Authorizations |
  • Customer Service |
  • New Business - Individual |
  • New Business - Group |
  • Claims |
  • IMM - Pre-Authorizations |
  • IMM - Customer Service |
  • IMM - New Business |
  • IMM - Claims |

Pan-American Life Insurance Company of Trinidad and Tobago


Pan-American Life Insurance Company of Trinidad and Tobago
91-93 St. Vincent Street
Pan-American Life Plaza
Port of Spain
(868) 625-4426

Agency Hours

Day of the WeekHours
Monday8:00 AM - 4:15 PM
Tuesday8:00 AM - 4:15 PM
Wednesday8:00 AM - 4:15 PM
Thursday8:00 AM - 4:15 PM
Friday8:00 AM - 4:15 PM
Day of the WeekHours